Warranty

At Kusari, we take pride in the craftsmanship and durability of our knives. That’s why we offer a Lifetime Warranty on all knives purchased through our official website.

What’s Covered:

Our Lifetime Warranty protects against:

• Manufacturing defects in materials or workmanship
• Structural faults under normal, intended use

If your knife fails due to a manufacturing defect, we will repair it, replace it, or offer store credit — at our discretion — for the lifetime of the product.

What’s Not Covered:

This warranty does not cover:

• Normal wear and tear (dulling, scratches, discoloration)
• Damage from improper use (e.g. prying, twisting, cutting bone, etc.)
• Damage caused by dishwashers or incorrect sharpening
• Loss, theft, or cosmetic damage

How to Make a Claim:

To initiate a warranty claim, email us at [your email] with:

• Your order number
• A clear photo/video of the issue
• A short description of what happened

We aim to resolve all claims fairly and within 3–5 working days.

Note: Warranty is only valid for the original purchaser and applies to purchases made through our official website or authorized resellers.